Mobile Application

Category description

Configure iSafe Mobile Device

March 14, 2023|

  Several steps are required to configure the iSafe Mobile intrinsically safe hardware combination of IS530.1 and the IS-TH1 for use with InspectNTrack. Step 1 Scan the following barcode to configure the scanner to the proper setting:   Step 2 On the device home screen swipe up from the bottom to open the app drawer. Tap on the Settings icon, then [...]

How to Login to the Mobile App

March 7, 2023|

The first time you login to the InspectNTrack mobile app after it has been installed you must enter your Site Name. DO NOT EDIT THE SERVER ADDRESS OR ADMIN ENDPOINT UNLESS WENTWORTH SUPPORT HAS INSTRUCTED YOU TO DO SO. After entering the Site Name click Enter Site. Next you will determine your sign-in method. There are two [...]

How to Record a Manual Checkpoint Visit

March 7, 2023|

If you are unable to scan barcodes in the field you can still complete tasks by performing a manual visit. Note that the ability to perform manual visits is permission based - if you do not have permissions you should contact your administrator. When you simply tap on a checkpoint you are able to preview the checkpoint [...]

Update Android Operating System on Zebra

February 23, 2023|

You can update the Android operating system on a Zebra mobile computer using the following steps: Visit the following website and search for the model of mobile computer you wish to update: https://www.zebra.com/us/en/support-downloads/mobile-computers.html After arriving on the support page for your device, click on "Operating System for GMS Devices" 3. Find the operating system you need and [...]

How to Connect A Zebra USB Scanner to Windows

February 7, 2023|

Zebra brand scanners are the only compatible scanners that work with the Windows app. Follow these steps to connect a scanner, Step 1. Scan the factory reset barcode: Step 2. Scan the discovery barcode: Step 3. Open the InspectNTrack app. Open the menu in the top right corner of the app and click on "Settings". Step 4. [...]

Sync Over Ethernet / Without Wi-Fi

February 7, 2023|

It is possible to synchronize Zebra devices without a Wi-Fi connection. This is done using a direct ethernet connection. In order to sync over ethernet, you must have a Zebra device and an ethernet cradle. If you have a cradle without an ethernet port, please contact sales to see if you can purchase an ethernet adaptor for [...]

How to Connect a Zebra Device to Wi-Fi

February 7, 2023|

Connecting a Zebra device to wi-fi is very simple. The process is the same for TC52, TC21, MC93, and any other model of Zebra mobile computer. First, swipe up from the bottom of the screen to open the app drawer. Tap on Settings. On the Settings screen, tap on Network & Internet. On the Network & Internet [...]

How to Change the Google Account on Android

November 16, 2022|

Sometimes you will need to change the google account on your Zebra mobile computer. The following instructions will explain how to do so. On your mobile device, swipe up from the bottom to open the app drawer. Tap on the "Settings icon. On the settings menu, tap on "Accounts". Click on "Add account". Select Google as the [...]

Mobile App Error Messages

October 18, 2022|

There may be times when you receive and error message when using the mobile app.  These message are to advise you that something went wrong with what you were doing. Below is a list of error messages you will see and what they mean: The above message is advising you that you have entered your user name [...]

Cleaning Zebra Mobile Devices

October 18, 2022|

The following video demonstrates the proper way to clean and disinfect your Zebra mobile computers and scanners.    

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