There are two ways to change a user's password. From within the web portal navigate to User --> User List.   Find the user's record on the user list and click the user ID hyperlink to open the record.   Click the Reset Password link.   Enter the new password into the pop-up box. [...]

InspectNTrack user credentialing can be managed by Ping Federate Identity Provider. Generally the initial setup will be performed by the person who manages your Ping account. Please follow the setup steps:   Step 1 Contact your InspectNTrack account manager or support representative to request that Ping SSO be enabled for your account. You will need to provide [...]

InspectNTrack user credentialing can be managed by Microsoft Azure Active Directory. Generally the initial setup will be performed by the person who manages your Azure account. Please follow the setup steps:   Step 1 Contact your InspectNTrack account manager or support representative to request that Azure be enabled for your account. You will need to provide your [...]

  Shared Assignments are used as an option to a user's assignments. The benefit of a Shared Assignment is you set the assignment up one time and then select that assignment from the device to download the pre-defined routes, tasks and equipment. This differs from and individual assignment where you would constantly edit the individual assignment. Example, [...]

  Anyone that will access InspectNTrack must be setup as a user this includes device users. Each user is assigned a role that is associated to rights and permissions. There are five default user roles: Administrator - Full access to all tables Power - Modifiable access to various tables Regular - Modifiable access to various tables Field [...]

  User Assignments are used to assign work for the purpose of being downloaded to the device. Data synchronization is a two way process, uploading results and then downloading assignments. Frequency of downloading data to the device is dependent on individual requirements without overloading the device to the point that the device loses performance. Larger facilities may [...]