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A user can be prevented from manually visiting checkpoints and/or performing manual inspections. This is controlled within the user group permissions setup. Click here for more information on configuring user groups.

In order to prevent manual visits, navigate to the Mobile Device Permission field of a user group and designate Change Checkpoint ID as No Access.

Visual for how to change checkpoint ID in InspectNTrack Software

Ensure that any user who is not allowed to perform manual visits is assigned to the user group which is setup in this manner.