There are two ways to change a user’s password.
From within the web portal navigate to User –> User List.
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Find the user’s record on the user list and click the user ID hyperlink to open the record.
Click the Reset Password link.
Enter the new password into the pop-up box. If you wish to set a temporary password, check the Is Temporary box. This will force the user to change the password the next time they login to the web portal.
A user can also change their own password on the web portal login screen if they know their site name and user ID. Navigate to https://portal.inspectntrack.com/login.aspx and click the Forgot Password link.